Effective Date: June 21, 2026

At Finder's Frenzy, we understand that customers may occasionally need to modify or cancel an order after it has been placed. This Cancellation Policy explains the circumstances under which order cancellation requests may be submitted and how such requests are handled.

By placing an order through https://findersfrenzy.com (the "Website"), you acknowledge and agree to the terms outlined in this Cancellation Policy.

1. ORDER CANCELLATION REQUESTS

Customers may request cancellation of an order after purchase by contacting our support team as soon as possible.

Cancellation requests should be submitted via:

Email: contact@findersfrenzy.com

To help us process requests efficiently, customers should include:

• Full Name

• Order Number

• Email Address Used During Purchase

• Reason for Cancellation

Submitting a cancellation request does not guarantee that the order can be canceled.

All cancellation requests are subject to review and order status verification.

2. CANCELLATION BEFORE PROCESSING

Orders may generally be canceled without penalty if the request is received before processing and fulfillment activities have begun.

Once approved, customers will receive confirmation of cancellation and any applicable refund will be issued to the original payment method.

Refund processing times may vary depending on the customer's financial institution and payment provider.

3. ORDERS ALREADY IN PROCESSING

Because orders are often processed quickly to ensure timely delivery, cancellation may not be possible once an order enters:

• Verification

• Packaging

• Fulfillment

• Warehouse preparation

• Shipment scheduling

If fulfillment activities have already begun, Finder's Frenzy reserves the right to deny cancellation requests.

In such situations, customers may need to wait for delivery and follow the applicable Refund & Return Policy.

4. ORDERS THAT HAVE SHIPPED

Once an order has been shipped and tracking information has been generated, cancellation is no longer possible.

Shipped orders cannot be recalled, intercepted, or canceled.

Customers who no longer wish to keep a shipped item may submit a return request in accordance with our Refund & Return Policy after receiving the order.

5. MODIFICATION OF ORDERS

Customers wishing to make changes to an existing order, including:

• Shipping address updates

• Product substitutions

• Quantity changes

• Billing information corrections

must contact us immediately after placing the order.

While we will make reasonable efforts to accommodate changes, modifications cannot be guaranteed once processing has begun.

6. CUSTOMIZED OR SPECIAL ORDERS

If Finder's Frenzy offers customized, personalized, made-to-order, or special-request products, such orders may not be eligible for cancellation once production or sourcing activities have commenced.

Any exceptions shall be determined at our sole discretion.

7. REFUND ELIGIBILITY FOR CANCELED ORDERS

Approved cancellations may qualify for:

• Full Refund

• Partial Refund

• Store Credit

depending on the stage of fulfillment and any costs already incurred.

Finder's Frenzy reserves the right to deduct reasonable costs associated with:

• Payment processing fees

• Fulfillment activities already completed

• Special order handling

• Non-recoverable operational expenses

where permitted by applicable law.

8. FRAUD PREVENTION AND SECURITY REVIEWS

Finder's Frenzy reserves the right to cancel any order at its sole discretion where there is reason to believe that:

• Fraudulent activity may be involved

• Payment authorization cannot be verified

• Incorrect pricing has occurred

• Inventory errors exist

• Shipping restrictions apply

• Legal or regulatory concerns arise

In such cases, customers will be notified and any applicable refund will be processed.

9. MULTIPLE CANCELLATION REQUESTS

Repeated cancellation activity may be reviewed to protect the integrity of our operations and customer experience.

Finder's Frenzy reserves the right to:

• Restrict future purchases

• Limit payment methods

• Refuse service

• Investigate suspicious order activity

where excessive or abusive cancellation behavior is identified.

10. DELAYED SHIPMENTS

Customers may not automatically cancel orders solely because delivery estimates have changed.

Shipping timelines are estimates and may be affected by:

• Carrier delays

• Customs inspections

• Weather conditions

• Public holidays

• Supply chain disruptions

• Circumstances beyond our control

Requests relating to delayed deliveries will be evaluated individually.

11. FORCE MAJEURE

Finder's Frenzy shall not be liable for cancellation-related issues resulting from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters

• Government actions

• Labor disputes

• Transportation interruptions

• Public health emergencies

• Internet outages

• Supply chain disruptions

Such events may impact order processing and cancellation capabilities.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Finder's Frenzy shall not be liable for:

• Indirect damages

• Consequential losses

• Lost profits

• Incidental expenses

• Delays arising from cancellation requests

Our total liability shall not exceed the amount paid by the customer for the specific order in question.

13. CUSTOMER RESPONSIBILITY

Customers are responsible for reviewing their order carefully before completing checkout.

This includes verifying:

• Product selection

• Quantity

• Shipping address

• Billing information

• Contact information

Failure to review order details may affect cancellation eligibility.

14. POLICY CHANGES

Finder's Frenzy reserves the right to modify, revise, or update this Cancellation Policy at any time without prior notice.

Changes become effective immediately upon publication on the Website.

Continued use of the Website following any changes constitutes acceptance of the revised policy.

15. CONTACT INFORMATION

For cancellation requests or order-related questions, please contact:

Finder's Frenzy

Website: https://findersfrenzy.com

Email: contact@findersfrenzy.com

Effective Date: June 21, 2026